Dental Receptionist

Gentle Smile Dental Care; Singapore; On-site; SGD 29,000 - 42,000; Full time

Benefits offered by this job

Profit-sharing incentive

Job summary

Gentle Smile Dental Care in Singapore is seeking a proactive front desk administrator to deliver a high level of service to patients, manage reception duties, and support clinical staff. The role requires excellent communication and IT literacy, with responsibilities including appointment scheduling,Payments, and insurance queries.

Work week is 5.5 days (Mon-Fri 9-6, Sat 9-1). The clinic, located at Wheelock Place beside Orchard MRT, offers a profit-linked incentive and a collaborative team

Qualifications

• At least a Secondary School Certificate / O-Level.
• Good communication and interpersonal skills.
• IT literate and familiar with clinic software and email.

Responsibilities

• Provide high level of service to patients, ensuring comfort and reassurance.
• Handle front office duties: manage patient relations, register patients, schedule appointments, provide dental information, handle enquiries, assist with insurance/Medisave/CHAS/PG claims, collect payments.
• Prepare treatment rooms and maintain equipment and clinic hygiene.
• Perform general administrative and ad-hoc duties.

Skills

Good communication

Interpersonal skills

IT literacy

Clinic software

Education

O-level / Secondary School Certificate

Tools

Email

Job description

Gentle Smile Dental Studio - Dental Practice located in Wheelock Place, beside Orchard MRT

Job Descriptions

• Provide high level of service to potential patients and patients, ensuring that they are treated in a manner that provides reassurance and comfort
• Complete front office duties such as managing patient relations, registering patients, scheduling appointments, providing dental information to patients, handling phone/email enquiries, dispensing medication, explaining fees and payment methods, collecting payment from patients, assisting with insurance/Medisave/CHAS/PG claims, keeping track of receipts etc
• Perform general administrative duties and any other ad-hoc duties
• Prepare treatment room by stocking dental materials and ensuring equipment are well maintained
• Maintaining the clinic cleanliness and hygiene to a high standard and ensuring sterilisation of instruments
• Assist in ad hoc administrative works.

Jobs requirements

• Candidates must possess at least Secondary School Certificate/ "O" Level in any field.
• Good communication and interpersonal skills.
• 5.5 days work week. (Mon-Fri 9-6pm, Sat 9-1pm)
• IT literate (to use clinic software and email)
• Relevant working experience in dental industry is an added advantage

Attractive incentive tied to profit.