Cybersecurity Customer Success Project Lead

INSIDER SECURITY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading cybersecurity software company in Singapore is seeking an organized individual to manage the successful deployment of cybersecurity solutions. The role combines project management and customer success, ensuring clients maximize value from services. Key responsibilities include coordinating deployments, maintaining customer relationships, and supporting technical needs. Ideal candidates possess a related degree and 3–6 years in project management or customer support, with strong communication and organizational skills. Competitive salary with benefits offered.

Benefits

Competitive salary package

Annual performance bonus

Medical insurance

18 days of annual leave

Qualifications

• 3–6 years of experience in project management, service delivery, or customer success.
• Experience in management of government IT projects is an advantage.
• Familiarity with IT systems, cybersecurity concepts, or cloud environments is a plus.

Responsibilities

• Plan, coordinate, and execute solution deployments to ensure timely implementation.
• Liaise directly with customers to manage timelines and resolve issues promptly.
• Serve as the primary point of contact for assigned customer accounts.

Skills

Project management

Customer success

Interpersonal skills

Organizational skills

Time management

Education

Bachelor's degree or diploma

Job description

A leading cybersecurity software company in Singapore is seeking an organized individual to manage the successful deployment of cybersecurity solutions. The role combines project management and customer success, ensuring clients maximize value from services. Key responsibilities include coordinating deployments, maintaining customer relationships, and supporting technical needs. Ideal candidates possess a related degree and 3–6 years in project management or customer support, with strong communication and organizational skills. Competitive salary with benefits offered.