Customer Support & Admin Specialist

5G-Starlink Pte.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A Singapore-based telecommunications company seeks an individual to handle customer service duties and administrative support. Responsibilities include managing inbound and outbound calls, assisting with client complaints, and performing data entry tasks. The ideal candidate will possess strong interpersonal and communication skills, be self-motivated, and able to work independently. Comprehensive on-the-job training is offered to successful candidates.

Qualifications

• Familiar with MS Office application, including Word and Excel.
• Previous customer service experience is preferred.
• Strong interpersonal and communication skills are essential.
• Must be enthusiastic, self-motivated, and able to work independently.

Responsibilities

• Handle inbound and outbound calls and promote company products and services.
• Assist in handling client complaints and provide appropriate follow-up.
• Support administrative work including data entry and filing.
• Perform clerical duties and support any other ad-hoc duties as assigned.
• Comprehensive on-the-job training provided.

Skills

Familiar with MS Office applications

Customer service experience

Good interpersonal skills

Strong communication skills

Job description

A Singapore-based telecommunications company seeks an individual to handle customer service duties and administrative support. Responsibilities include managing inbound and outbound calls, assisting with client complaints, and performing data entry tasks. The ideal candidate will possess strong interpersonal and communication skills, be self-motivated, and able to work independently. Comprehensive on-the-job training is offered to successful candidates.