Customer Success & Order Fulfillment Specialist

RECRUIT LYNC PTE. LTD.; Singapore; On-site; SGD 47,000 - 71,000; Full time

Job summary

RECRUIT LYNC PTE. LTD. seeks a customer service professional to support East Singapore customers. You will handle inquiries via email and phone, process orders, and coordinate delivery using SAP HANA systems.

The role focuses on ensuring timely fulfillment, building strong customer relationships, and providing excellent service. Expect regular meetings with internal teams and a structured support workflow.

Qualifications

• Diploma or higher in any field is required.
• At least 2–3 years of experience in Order Processing & Delivery Arrangement.
• Hands-on experience in SAP HANA is required.

Responsibilities

• Provide quality customer service via email and phone through ticketing system.
• Handle customer inquiries and escalate as needed.
• Resolve customer problems and claims promptly and effectively.
• Promote and recommend new products to existing customers.
• Input customer purchase orders and manage sales orders.

Skills

Customer service

Order processing

Delivery coordination

Communication

Sales support

Education

Diploma or higher in any field

Tools

SAP HANA

Job description

RECRUIT LYNC PTE. LTD. seeks a customer service professional to support East Singapore customers. You will handle inquiries via email and phone, process orders, and coordinate delivery using SAP HANA systems.

The role focuses on ensuring timely fulfillment, building strong customer relationships, and providing excellent service. Expect regular meetings with internal teams and a structured support workflow.