Customer Success & Orders Specialist

RECRUIT LYNC PTE. LTD.; Singapore; On-site; SGD 39,000 - 46,000; Full time

Benefits offered by this job

AWS

VB

Job summary

RECRUIT LYNC PTE. LTD. in Singapore is seeking a Customer Service professional to manage inquiries, resolve complaints, and coordinate orders. This role involves phone, email, and ticketing system support, plus proactive customer engagement.

The ideal candidate holds a Diploma in any discipline, can operate SAP/S4 Hana SD, and is willing to travel occasionally. Salary starts at SGD 3,800 monthly with AWS and VB benefits.

Qualifications

• Diploma in any discipline is required.
• Experience using SAP/S4 Hana SD is preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Respond to inquiries and resolve complaints via phone, email, and ticketing systems.
• Process purchase orders and coordinate stock allocation for timely delivery.
• Build and maintain strong customer relationships through ongoing communication and feedback.
• Prepare monthly service reports and help implement service policies and improvements.
• Collaborate with internal teams to resolve issues and drive projects.

Skills

Customer support

Communication

Relationship building

Problem solving

Education

Diploma in any discipline

Tools

SAP/S4 Hana SD

Job description

RECRUIT LYNC PTE. LTD. in Singapore is seeking a Customer Service professional to manage inquiries, resolve complaints, and coordinate orders. This role involves phone, email, and ticketing system support, plus proactive customer engagement.

The ideal candidate holds a Diploma in any discipline, can operate SAP/S4 Hana SD, and is willing to travel occasionally. Salary starts at SGD 3,800 monthly with AWS and VB benefits.