Customer Services Assistant

AWOT GLOBAL LOGISTICS SINGAPORE PTE. LTD.; Singapore; Vor Ort; SGD 45.000 - 60.000; Vollzeit

Zusammenfassung

AWOT GLOBAL LOGISTICS SINGAPORE PTE. LTD. is seeking a capable logistics professional to provide sales support and manage freight enquiries for import and export shipments.

The role involves preparing quotations for project cargo and cross-trade shipments, responding to customer inquiries promptly, and supporting the management and operations teams in sales-related activities. The ideal candidate has at least 2 years of experience in airfreight and/or ocean freight, with Mandarin proficiency to

Qualifikationen

• Minimum 2 years of experience in airfreight and/or ocean freight.
• Proficient in Mandarin (written and spoken) to communicate with Mandarin-speaking customers.
• Good knowledge of logistics operations including import, export and cross-trade shipments.
• Strong communication, interpersonal and teamwork skills.
• Responsible, detail-oriented and able to work independently.

Aufgaben

• Provide sales support and assistance to customers.
• Manage daily air and ocean freight enquiries for import and export shipments.
• Prepare detailed quotations for project cargo and cross-trade shipments.
• Handle customer enquiries and provide timely responses.
• Respond to international enquiries and prepare quotations as required.
• Support Managers and the Operations team in managing customer service and sales-related activities.

Kenntnisse

Mandarin proficiency

Logistics knowledge

Communication skills

Teamwork

Jobbeschreibung

Key Responsibilities

• Provide sales support and assistance to customers.
• Manage daily air and ocean freight enquiries for import and export shipments.
• Prepare detailed quotations for project cargo and cross-trade shipments.
• Handle customer enquiries and provide timely responses.
• Respond to international enquiries and prepare quotations as required.
• Support Managers and the Operations team in managing customer service and sales-related activities.

Job Requirements

• Minimum 2 years of experience in handling airfreight and/or ocean freight. Fresh candidates with no prior experience are also welcome to apply.
• Proficient in both written and spoken Mandarin to communicate effectively with Mandarin-speaking customers.
• Good knowledge of logistics operations, including import, export and cross-trade shipments.
• Strong communication, interpersonal and teamwork skills.
• Responsible, detail-oriented and able to work independently.