Customer Service / Sales Coordinator

TRI-WALL (ASIA) PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global leader in sustainable packaging is seeking a motivated Customer Service & Operations Specialist in Singapore. The role involves providing administrative support, managing stakeholder relations, and ensuring compliance with industry standards. Candidates must exhibit proactive service excellence, teamwork, and a commitment to growth. Required skills include a strong grasp of warehousing, supply chain operations, and proficiency with Microsoft Office tools. Join us to thrive in a fast-paced environment and develop expertise across the supply chain.

Qualifications

• Proactive, detail-oriented individual with a strong commitment to service excellence.
• Team player and good communicator.
• Say 'Yes' more than 'No' in new assignments and given challenges.
• Having a growth and learner mindset.

Responsibilities

• Provide essential administrative support for marketing and sales strategies.
• Engage in handling marketing channels, campaigns, and organisational/product branding efforts.
• Build and manage strong stakeholder relationships to ensure seamless business interactions.
• Execute key procurement activities, including developing the procurement plan.
• Perform essential freight forwarding tasks and manage trade documentation.
• Execute daily warehousing tasks and support inventory audits.
• Ensure operations comply with industry standards and regulatory requirements.

Skills

Warehousing

Microsoft Office

Microsoft Excel

Administrative Work

Inventory

Supply Chain

Industrial Safety

Purchasing

Invoicing

Marketing

Procurement

Freight

Packaging

Customer Service

Tools

Microsoft Word

Job description

Tri-Wall (Asia) Pte Ltd is seeking a motivated and driven Customer Service & Operations Specialist to join our core team in Singapore. This is a unique opportunity to play a hands‑on role in the operations and commercial activities of a global leader in sustainable, heavy‑duty packaging and logistics, backed by our HQ in Hong Kong and a member of Rengo Co., Ltd. We are committed to creating value through innovation and were recognised with the EcoVadis Gold Medal for our ESG commitment.

If you thrive in a challenging, fast‑paced environment and want to develop expertise across the entire wholesale trade supply chain, this is the role for you!

What You’ll Do

1. Provide essential administrative support for marketing and sales strategies.
2. Engage in handling marketing channels, campaigns, and organisational/product branding efforts.
3. Build and manage strong stakeholder relationships to ensure seamless business interactions.
4. Execute key procurement activities, including developing the procurement plan and managing the supplier selection process.
5. Perform essential freight forwarding tasks and manage all required trade documentation.
6. Execute daily warehousing tasks, handle detailed inventory planning, and support inventory audits.
7. Ensure that all operations comply with industry standards and regulatory requirements.

We Look For

1. Proactive, detail‑oriented individual with a strong commitment to service excellence.
2. Team player and good communicator.
3. Say “Yes” more than “No” in new assignments and given challenges.
4. Having a growth and learner mindset.

Required Skills

• Warehousing
• Microsoft Office
• Microsoft Excel
• Administrative Work
• Inventory
• Supply Chain
• Industrial Safety
• Purchasing
• Invoicing
• Marketing
• Procurement
• Gold
• Freight
• Packaging
• Administrative Support
• Team Player
• Microsoft Word
• Customer Service
• Shipping
• Able To Work Independently