Customer Service Officer – Enforcement [Paya Lebar / 5.5 days / $2,500–$2,800] – EH03

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment consultancy based in Singapore is seeking a Customer Service Officer to assist with vehicle damage reports, conduct investigations, and manage accident follow-ups. The ideal candidate will have strong skills in office productivity software and web technologies. Experience in enforcement or collection is a plus, and having a class 3 or class 2B license is advantageous. This position offers a working schedule of 5 days, with a salary range of $2500 - $2800.

Qualifications

• Strong familiarity in office productivity software and web technologies.
• Experience in enforcement or collection field is a bonus.
• Possession of class 3 or class 2B (and above) license is advantageous.

Responsibilities

• Make outbound calls and emails to assist customers with vehicle damage reports.
• Investigate vehicle damages, assess repair costs, and follow up with customers.
• Manage accident reports and follow-ups effectively.
• Assist with vehicle recovery when required.
• Complete any other tasks assigned by the supervisor.

Skills

Office productivity software

Web technologies

Communication skills

Job description

Customer Service Officer – Enforcement

• Working days: 5. 5 days
• Working time: Mon to Fri 9am-6pm/10am -7pm, Sat 9am-1pm /10am -2pm (can choose)
• Salary range: $2500 - $2800
• Working location: Paya Lebar

Responsibilities

• Working with the customer on their vehicle damage report in the form of outbound calls, emails or onsite visits.
• Required to investigate damages found on our vehicles, assess the cost of repairs and follow up with the customers.
• Assisting and managing accident reports and follow-ups.
• Assisting with the recovery of vehicles if required.
• Required to assist with any other tasks assigned by supervisor

Requirements

• Strong familiarity in office productivity software and web technologies.
• Experience in this field will be a strong bonus (enforcement, collection, etc
• Having class 3 or class 2B (and above) licence would be advantageous

✅Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)

Han Meng Zhuo | Reg No: R25138931

The Supreme HR Advisory Pte Ltd | EA No: 14C7279