CUSTOMER SERVICE OFFICER

EAGLE I SECURITY SERVICES PTE. LTD.; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

EAGLE I SECURITY SERVICES PTE. LTD. is seeking a professional Receptionist to welcome tenants, guests and visitors at the front desk in our Singapore premises. You will manage inquiries, calls and emails, while coordinating deliveries and verifying visitors to ensure secure access.

The role requires maintaining a neat reception area and providing administrative support to the Management Office. Prioritising courteous service and efficient multitasking will be essential in this on-site position.

Responsibilities

• Welcome and assist tenants, residents, guests, and visitors professionally.
• Manage the reception counter and attend to enquiries, calls, emails, and feedback.
• Coordinate and manage incoming deliveries and notify recipients upon arrival.
• Register and verify visitors and control access to the premises.
• Provide directions and assistance to visitors and guests.
• Support the Management Office with general administrative duties.
• Maintain a clean, neat, and welcoming reception area.
• Perform other ad-hoc duties as assigned.

Job description

Receptionist

Key Responsibilities

• Welcome and assist tenants, residents, guests, and visitors professionally.

• Manage the reception counter and attend to enquiries, calls, emails, and feedback.

• Coordinate and manage incoming deliveries and notify recipients upon arrival.

• Register and verify visitors and control access to the premises.

• Provide directions and assistance to visitors and guests.

• Support the Management Office with general administrative duties.

• Maintain a clean, neat, and welcoming reception area.

• Perform other ad-hoc duties as assigned.