CUSTOMER SERVICE OFFICER

Eagle I Security Services Pte Ltd; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Eagle I Security Services Pte Ltd is seeking a Receptionist to greet tenants, guests, and visitors and to support front desk operations at our Singapore location. The role involves handling inquiries, coordinating deliveries, and maintaining a welcoming reception area.

The successful candidate will manage visitor verification, assist with administrative tasks, and provide directions to guests while upholding professional service standards.

Responsibilities

• Welcome and assist tenants, residents, guests, and visitors professionally.
• Manage the reception counter and attend to enquiries, calls, emails, and feedback.
• Coordinate and manage incoming deliveries and notify recipients upon arrival.
• Register and verify visitors and control access to the premises.
• Provide directions and assistance to visitors and guests.
• Support the Management Office with general administrative duties.
• Maintain a clean, neat, and welcoming reception area.
• Perform other ad-hoc duties as assigned.

Job description

Receptionist

Key Responsibilities

• Welcome and assist tenants, residents, guests, and visitors professionally.

• Manage the reception counter and attend to enquiries, calls, emails, and feedback.

• Coordinate and manage incoming deliveries and notify recipients upon arrival.

• Register and verify visitors and control access to the premises.

• Provide directions and assistance to visitors and guests.

• Support the Management Office with general administrative duties.

• Maintain a clean, neat, and welcoming reception area.

• Perform other ad-hoc duties as assigned.