Customer Service & Inventory Operations Specialist

People Profilers Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A logistics service provider in Singapore is seeking a detail-oriented professional to manage customer orders. The role involves processing orders promptly, resolving shipment issues, and maintaining inventory accuracy. Successful candidates will demonstrate strong customer service skills and proficiency in MS Office. With responsibilities including KPI reporting and stock reconciliation, this position is ideal for team players who are solution-oriented.

Qualifications

• Ability to investigate operational incidents and service failures.
• Experience in inventory management and stock reconciliation.
• Strong skills in collating and computing KPI reports.

Responsibilities

• Process customer's orders accurately and timely.
• Submit reports to established customer's schedules.
• Liaise and resolve customer order issues.

Skills

Customer Service Orientation

Team Player

Product and System Knowledge

MS Office Skills

Job description

A logistics service provider in Singapore is seeking a detail-oriented professional to manage customer orders. The role involves processing orders promptly, resolving shipment issues, and maintaining inventory accuracy. Successful candidates will demonstrate strong customer service skills and proficiency in MS Office. With responsibilities including KPI reporting and stock reconciliation, this position is ideal for team players who are solution-oriented.