Customer & Order Operations Coordinator

Focal Search Pte Ltd; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A recruitment firm in Singapore seeks a detail-oriented individual to manage customer orders and provide after-sales support. Responsibilities include processing orders, answering customer inquiries, and maintaining customer records. The ideal candidate will have strong organizational skills and proficiency in MS Office. This role requires problem-solving abilities and a capacity to work both independently and as part of a team.

Qualifications

• Strong organizational and time management skills are essential.
• Proficiency in MS Office Suite, especially PowerPoint, is required.
• Must be able to work independently and collaboratively within a team.
• Strong problem-solving and decision-making abilities are needed.

Responsibilities

• Process orders from customers, field representatives, and telesales teams.
• Answer customer questions, handle complaints, and provide after-sales support.
• Maintain customer records, including order and invoice details.
• Process payments and handle invoices.
• Complete other ad hoc tasks as required.

Skills

Strong organizational and time management skills

Proficiency in MS Office Suite

Ability to work independently

Strong problem-solving abilities

Job description

A recruitment firm in Singapore seeks a detail-oriented individual to manage customer orders and provide after-sales support. Responsibilities include processing orders, answering customer inquiries, and maintaining customer records. The ideal candidate will have strong organizational skills and proficiency in MS Office. This role requires problem-solving abilities and a capacity to work both independently and as part of a team.