Logistics Customer Service & Operations Specialist

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; Sur place; SGD 36 000 - 54 000; Plein temps

Résumé du poste

BUSINESS EDGE PERSONNEL SERVICES PTE LTD in Singapore is seeking a Customer Service Officer (Logistics) to coordinate daily operations with customers, warehouses and freight forwarders, and to process orders and arrange shipments.

The role also involves monitoring inventory accuracy, reconciling stock discrepancies, maintaining cycle count records for audits, tracking KPIs, preparing monthly reports, and supporting daily logistics operations to deliver efficient customer service.

Qualifications

• Diploma in Logistics, Business Administration or a related discipline preferred.

Responsabilités

• Coordinate daily operations with customers, warehouses and freight forwarders.
• Process customer orders and arrange shipments and transportation.
• Monitor inventory accuracy and reconcile stock discrepancies.
• Maintain cycle count records and audit documentation.
• Monitor KPIs and ensure service standards are met.
• Prepare monthly KPI reports and ensure timely submissions.
• Support daily logistics operations and provide efficient customer service.

Connaissances

Customer service

Logistics coordination

Formation

Diploma in Logistics or related discipline

Description du poste

BUSINESS EDGE PERSONNEL SERVICES PTE LTD in Singapore is seeking a Customer Service Officer (Logistics) to coordinate daily operations with customers, warehouses and freight forwarders, and to process orders and arrange shipments.

The role also involves monitoring inventory accuracy, reconciling stock discrepancies, maintaining cycle count records for audits, tracking KPIs, preparing monthly reports, and supporting daily logistics operations to deliver efficient customer service.