Order & Logistics Support Specialist

Recruit Express Pte Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a capable Operations/Customer Service Executive to manage customer orders, process orders, and handle enquiries with accuracy and timeliness.

You will coordinate with internal teams and logistics partners to ensure timely deliveries, provide service including handling complaints, returns and credits, and maintain records in the system. The role supports sales and process improvements in a dynamic logistics environment.

Qualifications

• Min Diploma or Degree in Business Administration, Supply Chain Management, Logistics or a related discipline.
• Proficient in Microsoft Office applications; experience with SAP or Salesforce is an advantage.

Responsibilities

• Handle customer orders, order processing and order-related enquiries.
• Coordinate with internal teams and logistics partners to ensure timely deliveries.
• Provide customer service support, including handling complaints, returns and credit requests.
• Maintain accurate records and documentation in the system.
• Assist with sales support, administrative duties and process improvements.

Skills

Customer service

Order processing

Logistics coordination

Education

Diploma or Degree in Business Administration, Supply Chain Management, Logistics or a related discipline

Tools

SAP

Salesforce

Job description

Recruit Express Pte Ltd in Singapore is seeking a capable Operations/Customer Service Executive to manage customer orders, process orders, and handle enquiries with accuracy and timeliness.

You will coordinate with internal teams and logistics partners to ensure timely deliveries, provide service including handling complaints, returns and credits, and maintain records in the system. The role supports sales and process improvements in a dynamic logistics environment.