Customer Service Executive #77559

-; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading freight forwarding company in Singapore is looking for a Customer Service Executive to support the Customer Service Department. You will manage bookings for air and sea shipments, coordinate with carriers, and communicate effectively with customers. The ideal candidate should have a minimum 'O' Level qualification, knowledge of logistics is a plus, and a strong ability to work independently. This is a permanent role with a salary package up to $2,800 plus AWS and bonuses.

Qualifications

• Minimum 'O' Level or equivalent.
• Experience or knowledge in air and sea logistics is an advantage.
• Able to work independently and show motivation in daily tasks.

Responsibilities

• Support the Customer Service Department and report to the Team Manager.
• Manage bookings for both air and sea shipments.
• Coordinate with carriers to arrange shipments.
• Communicate with customers, providing updates and handling enquiries.
• Handle documentation for sea shipments.

Skills

Communication skills

Customer service

Logistics knowledge

Independence

Education

Minimum 'O' Level or equivalent

Job description

Job Description

Industry/ Organization Type: Freight Forwarding

Position Title: Customer Service Executive

Working Location: Changi Airfreight Centre (Transportation Provided)

Working Hours: 5 days (Mon - Fri; 9.00am - 6.00PM)

Salary Package: Basic salary up to $2,800 + AWS + Variable Bonus

Duration: Permanent Role

Key Responsibilities

• Support the Customer Service Department and report to the Team Manager
• Manage bookings for both air and sea shipments
• Coordinate with air and sea carriers to arrange shipments
• Communicate clearly and effectively with customers, providing updates and handling enquiries
• Handle documentation for sea shipments, including preparing bookings and bills of lading
• Ensure accuracy in all records and paperwork

Apply Now!!!

• Minimum 'O' Level or equivalent.
• Experience or knowledge in air and sea logistics is an advantage
• Able to work independently and show motivation in daily tasks
• Willing to learn and take on new responsibilities as needed

Kindly apply through any of the following methods:

• Submit your application by clicking the APPLY button
• Email your resume to [e-mail]. Please indicate #77559 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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