Customer Service cum Receptionist [ 1 Year Renewable Contract ] - EH03

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment firm in Singapore is looking for a Customer Service cum Receptionist to handle front desk duties, manage customer inquiries, and provide administrative support. The ideal candidate should possess strong customer service skills and be able to handle multiple tasks efficiently. This is a 1-year renewable contract position with a salary range of $2,500 - $3,500 plus bonuses, and meals provided. Interested candidates should contact via WhatsApp.

Benefits

Lunch meals provided

Tea meals provided

Qualifications

• 1 year of experience in customer service or receptionist roles.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Serve as the first point of contact for visitors and customers.
• Manage incoming calls and route to relevant departments.
• Assist customers with service reminders and appointment bookings.
• Contact customers for service quotations and proposals.
• Perform data entry and maintain organized records.
• Handle customer payments and issue receipts according to procedures.

Skills

Customer service skills

Communication skills

Organizational skills

Data entry skills

Job description

Customer Service cum Receptionist [ 1 Year Renewable Contract ]

Working Days: 5 Days Alternate Saturday, 9am-6pm / 9am-3pm

Salary: $$2,500 - $3,500 + Bonus

Lunch & Tea meals are provided

Location: (Bishan / Upper Thomson)

Key Responsibilities

1. Front Desk & Reception

• Serve as the first point of contact for visitors, callers, and walk-in customers
• Manage incoming calls and route to relevant departments
• Handle incoming/outgoing mail, parcels, and courier coordination
• Maintain a clean and organized reception area

2. Customer Service & Follow-Up

• Call customers for service reminders and appointment confirmations
• Assist with booking service appointments and answering basic enquiries
• Maintain customer records and follow-up for after-sales engagement

3. Sales Support & Lead Generation

• Contact customers for quotations and service proposals
• Promote company services, packages, and promotions
• Generate leads and support monthly sales targets

4. Review & Marketing Support

• Encourage customers to leave reviews and maintain feedback records
• Support marketing initiatives and appear in media content when needed

5. Administrative Support

• Perform data entry, filing, and record maintenance
• Assist with appointment scheduling and office coordination
• Manage office supplies and monthly lunch orders

6. Payment & Receipt Handling

• Receive customer payments and issue receipts according to company procedures

7. Driving / Vehicle Handling (Optional)

• Preferably possess a valid driving license and assist in moving customer vehicles when required

8. Other Duties

• Liaise with vendors or service providers
• Perform ad-hoc tasks as assigned by management

✅Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)

Han Meng Zhuo | Reg No: R25138931

The Supreme HR Advisory Pte Ltd | EA No: 14C7279