Customer Service / Admin Coordinator - LCYL

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 25,000 - 31,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a diligent Customer Service / Admin Coordinator in Singapore. You will handle front‑line customer interactions, registrations, time-slot requests and maintain student records, while supporting teachers and managing administrative tasks.

Working hours are weekdays with two weekend shifts; a Diploma with relevant experience is preferred and proficiency in Word, Excel and Google Drive is expected.

Qualifications

• Minimum Diploma With relevant customer service experience is preferred.
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy.

Responsibilities

• Customer Service: attend to walk‑in customers, calls, WhatsApp and emails promptly and professionally.
• Administration: prepare invoices, debts reminders, petty cash, daily collection reports.
• Teachers' Support: assist teachers with materials, attendance and class dismissal.

Skills

Customer service

Communication

Time management

Attention to detail

Education

Diploma

Tools

Microsoft Word

Excel

Google Drive

Job description

Customer Service / Admin Coordinator

Working Days: 5 days work week

Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)

Salary Range: $ 2200 - $2800

Location: Tampines/Marine parade

Responsibilities

• 1) Customer Service
  • Attend to all walk‑in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
  • Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
  • Upkeep of Centre's student management system and perform audit of system regularly
• 2) Administration
  • Prepare invoices and handles payment collection
  • Prepare debtors listing and send reminders for late payment
  • Maintain petty cash and prepares daily collection report
  • Perform ad-hoc duties assigned by Manager
• 3) Teachers' Support
  • Support teachers in photocopying and preparing of materials and resources
  • Assist teachers in the dismissal of classes and attendance taking
  • Participate in file checking and results tracking

Job Requirement

Minimum Diploma With relevant customer service experience is preferred Proficient with Microsoft Word, Excel, Google Drive & computer literacy