6723 - Customer Service / Admin Coordinator [Tampines / Marine Parade]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 25,000 - 31,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is hiring a Customer Service / Admin Coordinator for our Tampines/Marine Parade center.

The role requires handling walk-in and online inquiries, registrations, payments, and daily administration to support the centre’s operations. You will assist teachers, manage the student records, and ensure timely communication with parents and staff. The ideal candidate holds a Diploma, has customer service experience, and is proficient with Microsoft Word, Excel and Google

Qualifications

• Minimum Diploma required.
• Relevant customer service experience preferred.
• Proficient with Microsoft Word, Excel, Google Drive and possessing good computer literacy.

Responsibilities

• Customer Service: attend to walk-in customers, calls, messages and emails promptly and professionally; handle registrations and course/time-slot changes; manage student records and audits.
• Administration: prepare invoices, handle payments, maintain debtors list and petty cash; provide daily collection reports; perform ad-hoc tasks.
• Teachers’ Support: assist with photocopying and material preparation; support attendance and file checks; assist with class dismissal and results tracking.

Skills

Customer service

Communication

Education

Diploma

Tools

Microsoft Word

Excel

Google Drive

Job description

Customer Service / Admin Coordinator

Working Days: 5 days work week

Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)

Salary Range: $ 2200 - $2800

Location: Tampines/Marine parade

Responsibilities

1. Customer Service

   Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally

   Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students

   Upkeep of Centre's student management system and perform audit of system regularly

2. Administration

   Prepare invoices and handles payment collection

   Prepare debtors listing and send reminders for late payment

   Maintain petty cash and prepares daily collection report

   Perform ad-hoc duties assigned by Manager

3. Teachers' Support

   Support teachers in photocopying and preparing of materials and resources

   Assist teachers in the dismissal of classes and attendance taking

   Participate in file checking and results tracking

Job Requirement

• Minimum Diploma
• With relevant customer service experience is preferred
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy