Center Admin | Enrichment Center | Diploma | 5 Days | Up To $2.8K - 4461

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 25,000 - 31,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is hiring a Customer Service / Admin Coordinator in Singapore. You will handle walk-in customers, calls, emails, registrations, and manage the student information system in a busy centre.

You will also prepare invoices, handle payments, manage petty cash, support teachers, and assist with daily administrative tasks. The role requires a diploma and good proficiency in MS Word, Excel and Google Drive, with a customer-service mindset.

Qualifications

• Minimum Diploma required.
• Previous customer service experience preferred.
• Proficient in Microsoft Word, Excel and Google Drive; strong computer literacy.

Responsibilities

• Attend to walk-in customers and handle calls, WhatsApp, and emails promptly.
• Register new students and manage changes, time slots, and terminations.
• Maintain the centre's student management system and perform regular audits.
• Prepare invoices, collect payments, and send reminders for late payments.
• Manage petty cash and daily collection reporting.
• Assist teachers with copying, materials prep, and attendance taking.
• Support teachers during dismissal and participate in file checking.

Skills

Customer service

Education

Diploma

Tools

Microsoft Word

Microsoft Excel

Google Drive

Job description

Customer Service / Admin Coordinator

Salary: $ 2200 - $2800
Working Days: 5 days work week
Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
Location:

• Tampines/Marine Parade (Rotating)
• Hougang / Ang Mo Kio (Rotating)

Responsibilities

Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly

Administration

• Prepare invoices and handles payment collection
• Prepare debtors listing and send reminders for late payment
• Maintain petty cash and prepares daily collection report
• Perform ad-hoc duties assigned by Manager

Teachers’ Support

• Support teachers in photocopying and preparing of materials and resources
• Assist teachers in the dismissal of classes and attendance taking
• Participate in file checking and results tracking

Job Requirement:

• MinimumDiploma
• With relevant customer service experience is preferred
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy