[0580] Customer Support Assistant [Education/ Enrichment Centre] - 5 days/ $2.8k

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 25,000 - 31,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is hiring a Centre Administrator to support daily operations at our Singapore locations.

The role combines front-line customer service, administrative tasks, and teacher-support duties, with a 5-day work week and weekday/weekend hours. You will handle registrations, invoicing, attendance, and data entry in the student management system, assist teachers, and maintain records.

Qualifications

• Minimum Diploma required.
• Customer service experience preferred.
• Proficient with MS Word, Excel, Google Drive and computer literacy.

Responsibilities

• Attend to walk-in customers, calls, WhatsApp and emails promptly and professionally.
• Handle registration, course/time-slot changes, and terminations for students/parents; manage billing.
• Support teachers by preparing materials, assisting with class dismissal, attendance, and file checks.

Skills

Customer service

Administration

Microsoft Word/Excel

Google Drive

Education

Diploma

Tools

MS Word

Excel

Google Drive

Job description

Working Days: 5 days work week
Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
Salary Range: $ 2200 - $2800
Location:

• 1x -Tampines/Marine parade
• 1x -Hougang/Ang mo kio

Responsibilities

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre's student management system and perform audit of system regularly

2) Administration

• Prepare invoices and handles payment collection
• Prepare debtors listing and send reminders for late payment
• Maintain petty cash and prepares daily collection report
• Perform ad-hoc duties assigned by Manager

3) Teachers' Support

• Support teachers in photocopying and preparing of materials and resources
• Assist teachers in the dismissal of classes and attendance taking
• Participate in file checking and results tracking

Job Requirement:

• MinimumDiploma
• With relevant customer service experience is preferred
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy