Customer Service [5 DAYS / MULTIPLE LOCATIONS] (KCKC)

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 25,000 - 31,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a multi-tasking Administrative Assistant to support customer service, administration, and teachers’ assistance at its centres.

The role requires handling registrations, inquiries, and payments, with data management in the student system and routine audits. You will coordinate with parents and staff, maintain records, and help prepare teaching materials and attendance logs.

Qualifications

• Diploma required for the role.
• Customer service experience preferred.
• Proficient with Microsoft Word, Excel and Google Drive.
• Good general computer literacy is expected.

Responsibilities

• Attend walk-in and remote inquiries; respond promptly and professionally.
• Handle student registrations, course changes and terminations; manage communications.
• Maintain student management system and perform regular audits.
• Prepare invoices, reminders and daily collection reports; assist with admin tasks.
• Support teachers with materials, attendance, and class dismissal.

Skills

Customer service

Communication

Organizational skills

Education

Diploma

Tools

Microsoft Word

Excel

Google Drive

Job description

Working Days: 5 days work week
Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
Salary Range: $ 2200 - $2800
Location:

• 1x -Tampines/Marine parade
• 1x -Hougang/Ang mo kio

Responsibilities

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly

2) Administration

• Prepare invoices and handles payment collection
• Prepare debtors listing and send reminders for late payment
• Maintain petty cash and prepares daily collection report
• Perform ad-hoc duties assigned by Manager

3) Teachers’ Support

• Support teachers in photocopying and preparing of materials and resources
• Assist teachers in the dismissal of classes and attendance taking
• Participate in file checking and results tracking

Job Requirement:

• MinimumDiploma
• With relevant customer service experience is preferred
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279