[0580] Customer Service Coordinator [Education/ Enrichment Centre] - East / 5 days/ $2.8k

The Supreme HR Advisory Pte. Ltd.; Singapore; Sur place; SGD 25 000 - 31 000; Plein temps

Résumé du poste

The Supreme HR Advisory Pte. Ltd. in Singapore is seeking a front-desk/centre coordinator to support a busy education centre located at Tampines/Marine Parade.

The role combines customer service, administrative tasks and teachers’ support to ensure smooth daily operations. You will handle walk-ins, inquiries, registrations, invoicing, and assist teachers with materials, attendance, and file checks. Diploma holders with customer service experience and proficiency in Word/Excel/Google Drive are

Qualifications

• Minimum Diploma
• With relevant customer service experience is preferred
• Proficient with Microsoft Word, Excel, Google Drive

Responsabilités

• Attend to walk-in customers, phone, WhatsApp, and emails promptly and professionally.
• Handle registration of new students and changes to courses/times; manage terminations.
• Maintain student management records and perform regular audits.
• Prepare invoices and collect payments; send reminders for late payments.
• Maintain petty cash and daily collection reports.
• Assist teachers with photocopying and materials; attendance and file checks.

Connaissances

Customer service

Administration

Teacher support

Formation

Diploma

Description du poste

Working Days: 5 days work week
Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
Salary Range: $ 2200 - $2800
Location: Tampines/Marine parade

Responsibilities

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly

2) Administration

• Prepare invoices and handles payment collection
• Prepare debtors listing and send reminders for late payment
• Maintain petty cash and prepares daily collection report
• Perform ad-hoc duties assigned by Manager

3) Teachers’ Support

• Support teachers in photocopying and preparing of materials and resources
• Assist teachers in the dismissal of classes and attendance taking
• Participate in file checking and results tracking

Job Requirement:

• MinimumDiploma
• With relevant customer service experience is preferred
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy