6723 - Customer Service / Admin Coordinator

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 25,000 - 31,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Service / Admin Coordinator for our Tampines/Marine Parade centre. You will handle walk-in and digital inquiries, register new students, and manage course changes and timetables.

You will maintain the student management system, prepare invoices, and support teachers with materials and attendance. A Diploma and proficiency with MS Word, Excel, and Google Drive are preferred.

Qualifications

• Minimum Diploma
• With relevant customer service experience is preferred
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy

Responsibilities

• Customer Service: Attend to walk-in customers, calls, WhatsApp messages and emails promptly and professionally; register new students and handle course/time-slot changes; manage terminations for existing students/parents.
• Administration: Prepare invoices, handle payment collection, maintain debtors listing and send reminders; maintain petty cash and daily collection reports; perform ad-hoc duties as directed by Manager.
• Teachers' Support: Assist teachers with photocopying and preparing materials; support dismissal of classes and attendance taking; participate in file checking and results tracking

Skills

Customer service

Administration

Education

Diploma

Tools

Microsoft Word

Excel

Google Drive

Job description

Customer Service / Admin Coordinator

Working Days: 5 days work week

Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)

Salary Range: $ 2200 - $2800

Location: Tampines/Marine parade

Responsibilities

1. Customer Service

   Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally

   Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students

   Upkeep of Centre's student management system and perform audit of system regularly

2. Administration

   Prepare invoices and handles payment collection

   Prepare debtors listing and send reminders for late payment

   Maintain petty cash and prepares daily collection report

   Perform ad-hoc duties assigned by Manager

3. Teachers' Support

   Support teachers in photocopying and preparing of materials and resources

   Assist teachers in the dismissal of classes and attendance taking

   Participate in file checking and results tracking

Job Requirement

• Minimum Diploma
• With relevant customer service experience is preferred
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy