Customer Service / Admin Coordinator x2 - LCYL

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 25,000 - 31,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. is seeking two Customer Service / Admin Coordinators to support our education centre in Singapore.

You will handle front-desk interactions, registrations, invoicing and classroom support, ensuring smooth daily operations. The role requires a diploma, strong MS Word/Excel skills, and a customer-focused mindset. Working days are five days a week, with hours from 10:20 am to 7:20 pm weekdays and 8:30 am to 6:30 pm on weekends, offering a salary range of SGD

Qualifications

• Diploma or higher education required.
• Experience in customer service preferred.
• Proficient in MS Word/Excel and Google Drive.

Responsibilities

• Attend to walk-in and remote inquiries via phone, WhatsApp and email with professionalism.
• Register new students, manage course changes and time-slot requests, and process terminations.
• Maintain the centre's student management system and perform regular system audits.

Skills

Customer service

Administration

MS Office

Education

Diploma

Tools

MS Word

Excel

Google Drive

Job description

Customer Service / Admin Coordinator x2

Working Days: 5 days work week
Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
Salary Range: $ 2200 - $2800
Location:

• 1x -Tampines/Marine parade


• 1x -Hougang/Ang mo kio

Responsibilities

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally


• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students


• Upkeep of Centre's student management system and perform audit of system regularly

2) Administration

• Prepare invoices and handles payment collection


• Prepare debtors listing and send reminders for late payment


• Maintain petty cash and prepares daily collection report


• Perform ad-hoc duties assigned by Manager

3) Teachers' Support

• Support teachers in photocopying and preparing of materials and resources


• Assist teachers in the dismissal of classes and attendance taking


• Participate in file checking and results tracking

Job Requirement:

• MinimumDiploma


• With relevant customer service experience is preferred


• Proficient with Microsoft Word, Excel, Google Drive & computer literacy