2683 - Customer Service - Enrichment Centre / North East

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 25,000 - 31,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. seeks a hands-on administrator for our Singapore centre in Hougang/Ang Mo Kio. This is a 5 days per week role with hours Monday to Saturday, and a monthly salary range of SGD 2,200–2,800.

Responsibilities include customer service (walk-ins, calls, WhatsApp, emails), registrations, changes, and system audits; plus administration (invoicing, payments, reminders, petty cash). Diploma required; familiarity with Word, Excel, Google Drive is preferred.

Qualifications

• Minimum Diploma is required.
• Prior customer service experience is preferred.
• Proficient with MS Word, Excel and Google Drive.

Responsibilities

• Attend to walk-in customers, phone calls, WhatsApp messages and emails promptly.
• Handle registrations and requests for changes to courses/time slots; manage terminations.
• Maintain the centre's student management system and perform routine audits.
• Prepare invoices, handle payments, and manage debt reminders; maintain petty cash and daily reports.
• Assist teachers with materials, attendance, and class dismissal; support file checks and results tracking.

Skills

Customer service

Microsoft Word

Excel

Google Drive

Computer literacy

Education

Diploma

Tools

Microsoft Word

Excel

Google Drive

Job description

WhatsApp: [phone] (Kyler)
Email: [e-mail]

Working Days: 5 days work week
Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
Salary Range: $ 2200 - $2800
Location:

• Hougang/Ang Mo Kio

Responsibilities

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly

2) Administration

• Prepare invoices and handles payment collection
• Prepare debtors listing and send reminders for late payment
• Maintain petty cash and prepares daily collection report
• Perform ad-hoc duties assigned by Manager

3) Teachers’ Support

• Support teachers in photocopying and preparing of materials and resources
• Assist teachers in the dismissal of classes and attendance taking
• Participate in file checking and results tracking

Job Requirement:

• MinimumDiploma
• With relevant customer service experience is preferred
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy