2683 - Centre Admin- Enrichment Centre

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 25,000 - 31,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. in Hougang/Ang Mo Kio, Singapore, is seeking a capable Administrative Assistant/Customer Service to support teachers and parents.

You'll handle registrations, payments, invoices, and maintain student management system; assist teachers with materials; and greet walk-in customers.

Qualifications

• Diploma required or equivalent.
• Relevant customer service experience preferred.
• Proficient in Microsoft Word, Excel, Google Drive and general computer literacy.

Responsibilities

• Attend to walk-in customers, calls, messages and emails promptly and professionally.
• Handle registrations, course/time-slot changes, and terminate courses for existing students/parents; audit student management system.
• Prepare invoices, collect payments, maintain petty cash, and assist with daily collection reports.
• Support teachers with photocopying and material preparation; assist with class dismissal and attendance; participate in file checking and results tracking.

Skills

Customer service

Education

Diploma

Tools

Microsoft Word

Microsoft Excel

Google Drive

Job description

WhatsApp: [phone] (Kyler)
Email: [e-mail]

Working Days: 5 days work week
Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
Salary Range: $ 2200 - $2800
Location:

• Hougang/Ang Mo Kio

Responsibilities

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly

2) Administration

• Prepare invoices and handles payment collection
• Prepare debtors listing and send reminders for late payment
• Maintain petty cash and prepares daily collection report
• Perform ad-hoc duties assigned by Manager

3) Teachers’ Support

• Support teachers in photocopying and preparing of materials and resources
• Assist teachers in the dismissal of classes and attendance taking
• Participate in file checking and results tracking

Job Requirement:

• MinimumDiploma
• With relevant customer service experience is preferred
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy