[0580] Customer Service & Admin Coordinator [Education/ Enrichment Centre Operation] - 5 days/ $2.8k

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 25,000 - 31,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. in Singapore is seeking an administrator to support customer service, administration, and teachers’ assistance at its centres.

The role covers walk-in and online inquiries, registration handling, invoicing, and correspondence. You will also manage the student management system, assist with class dismissals, material preparation, and basic accounting tasks, with a 5-day workweek and both weekday/weekend hours.

Qualifications

• Diploma is required.
• Customer service experience is preferred.
• Proficient with Microsoft Word, Excel, Google Drive.

Responsibilities

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally.
• Handle registration of new students, requests pertaining to change of courses and time slots, and termination of courses by existing students.
• Upkeep of Centre's student management system and perform audit of system regularly.
• Prepare invoices and handle payment collection.
• Prepare debtors listing and send reminders for late payment.
• Maintain petty cash and prepares daily collection report.
• Perform ad-hoc duties assigned by Manager.
• Support teachers in photocopying and preparing materials and resources.
• Assist teachers in the dismissal of classes and attendance taking.
• Participate in file checking and results tracking.

Skills

Communication

Education

Diploma

Tools

Microsoft Word

Excel

Google Drive

Job description

Working Days: 5 days work week
Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
Salary Range: $ 2200 - $2800
Location:

• 1x -Tampines/Marine parade


• 1x -Hougang/Ang mo kio

Responsibilities

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally


• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students


• Upkeep of Centre's student management system and perform audit of system regularly

2) Administration

• Prepare invoices and handles payment collection


• Prepare debtors listing and send reminders for late payment


• Maintain petty cash and prepares daily collection report


• Perform ad-hoc duties assigned by Manager

3) Teachers' Support

• Support teachers in photocopying and preparing of materials and resources


• Assist teachers in the dismissal of classes and attendance taking


• Participate in file checking and results tracking

Job Requirement:

• MinimumDiploma


• With relevant customer service experience is preferred


• Proficient with Microsoft Word, Excel, Google Drive & computer literacy