Customer Experience Specialist - Flexible Growth

TDCX; Singapore; Hybrid; SGD 60.000 - 120.000; Vollzeit

Benefits dieser Stelle

Attractive remuneration and great per|

Comprehensive medical, insurance, and社

World-class workspaces

Engaging activities and recognition

Strong learning and development plans

Positive work culture that enables你的未来

Easy-to-access location with direct PT

Flexible working arrangements

Coaching and mentoring from experts

Join a global company, winner ofhundr

Zusammenfassung

TDCX is hiring for a customer service–oriented role in Singapore. You will handle customer inquiries across multiple channels, identify needs, and deliver effective solutions to ensure high satisfaction. The position emphasizes empathy, clear communication, and the ability to manage multiple systems.

Candidates with a diploma or degree and strong English skills are encouraged to apply. The team offers a supportive environment, learning opportunities, and a global company culture with flexible

Qualifikationen

• Diploma or degree in any field is acceptable.
• 2 years of related experience preferred; fresh graduates encouraged to apply.
• Must be a strong communicator with good listening and empathy.

Aufgaben

• Provide excellent support to customers via all relevant channels.
• Identify customer needs and research issues to provide solutions or alternatives.
• Ensure first contact resolution and timely follow-up with partners and internal teams.

Kenntnisse

Time management

Communication skills

Empathy

Attention to detail

Phone etiquette

English proficiency

Ausbildung

Diploma or Bachelor's degree

Jobbeschreibung

TDCX is hiring for a customer service–oriented role in Singapore. You will handle customer inquiries across multiple channels, identify needs, and deliver effective solutions to ensure high satisfaction. The position emphasizes empathy, clear communication, and the ability to manage multiple systems.

Candidates with a diploma or degree and strong English skills are encouraged to apply. The team offers a supportive environment, learning opportunities, and a global company culture with flexible