Customer Experience & Admin Associate

Wareesan Management Pte Ltd; Singapore; Presencial; SGD 27 000 - 40 000; Tempo integral

Resumo da oferta

Wareesan Management Pte Ltd in Singapore is seeking a customer service professional to handle frontline inquiries, whether by phone, in person, or electronic channels. You will maintain accurate records, verify information, resolve complaints professionally, and support project administration.

The role requires meticulous data entry, strong communication, and a customer-centric mindset in a fast-paced environment.

Responsabilidades

• Attend to frontline matters and be responsible when dealings with the public
• Attend to customers either by phone, face to face or electronic means
• Handle and resolve customer complaints professionally
• Keep records of customer interactions and transactions
• Update and maintain proper database and information system accurately
• Ascertain all relevant information received are accurate for proper registration
• Perform thorough customer verification and validation
• Assist with project administration

Descrição da oferta de emprego

Wareesan Management Pte Ltd in Singapore is seeking a customer service professional to handle frontline inquiries, whether by phone, in person, or electronic channels. You will maintain accurate records, verify information, resolve complaints professionally, and support project administration.

The role requires meticulous data entry, strong communication, and a customer-centric mindset in a fast-paced environment.