Customer Service & Sales Admin Specialist

CANWORKONE.SG EMPLOYMENT PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

CANWORKONE.SG Employment Pte Ltd is seeking a Customer Service Executive in Singapore to be the frontline contact for customer inquiries and to support sales administration, order processing and delivery coordination from order placement to installation.

The role requires a minimum of GCE N-Level or equivalent, 1–2 years in customer service or related work, and strong communication and organisational skills. Proficiency in Excel and Word is preferred to keep documentation accurate and up-to-date.

Qualifications

• Minimum GCE N-Level, O-Level or equivalent qualification.
• 1–2 years of experience in customer service, administration, sales support or operations would be an advantage.
• Well-organised and detail-oriented, with good time management and coordination skills.
• Good communication and interpersonal skills, with the ability to engage professionally with customers and internal teams.
• Proficient in Microsoft Excel and Word.

Responsibilities

• Customer Service: Handle incoming calls and emails, respond to customer enquiries professionally and provide timely assistance to ensure customer satisfaction.
• Sales Administration: Prepare and process sales documents, including quotations, sales orders, purchase orders and delivery notes, ensuring accuracy and completeness.
• Sales Team Support: Provide administrative support to the Sales Team, including checking visuals and floor plans, preparing installation reports and maintaining relevant documentation.
• Order & Delivery Coordination: Coordinate order processing and work closely with the logistics team and relevant departments to ensure timely deliveries and installations.
• General Administration: Assist with ad-hoc projects and operational tasks to support the smooth running of daily business activities.

Skills

Customer service

Administration

Sales support

Operations

Education

GCE N-Level / O-Level or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

CANWORKONE.SG Employment Pte Ltd is seeking a Customer Service Executive in Singapore to be the frontline contact for customer inquiries and to support sales administration, order processing and delivery coordination from order placement to installation.

The role requires a minimum of GCE N-Level or equivalent, 1–2 years in customer service or related work, and strong communication and organisational skills. Proficiency in Excel and Word is preferred to keep documentation accurate and up-to-date.