CTRM Sales & Project Manager

TRADEX SYSTEMS PTE. LTD.; Singapore; Hybrid; SGD 70,000 - 90,000; Full time

Job summary

A leading trading and risk management firm in Singapore is seeking a motivated CTRM Sales / Project Manager with 1–3 years of experience. This hybrid role combines pre-sales support and project management, demanding strong engagement with clients across China and Southeast Asia. Candidates should be fluent in English and Mandarin and willing to travel frequently to China. This position requires strong analytical and communication skills to support the delivery of innovative solutions to clients.

Qualifications

• 1–3 years of experience in commodity operations or project coordination.
• Understanding of the commodity trading lifecycle.
• Fluent in English and Mandarin, willing to travel.

Responsibilities

• Support sales team in qualifying leads and opportunities.
• Engage clients through workshops and onboarding sessions.
• Coordinate implementation phases and timelines.
• Develop in-depth knowledge of CTRM product modules.
• Gather customer feedback and relay insights to the product team.

Skills

Analytical skills

Communication skills

Stakeholder management

Fluent in Mandarin

English proficiency

Mandarin proficiency

Job description

Location:

Singapore

Travel:

Frequent travel to China (approximately 30–40%)

Reporting Line:

CEO

About the Role

We are seeking a motivated and fast-learning CTRM (Commodity Trading & Risk Management) Sales / Project Manager with 1–3 years of relevant experience. This hybrid role combines pre-sales support, client engagement and project coordination, working closely with customers across China and Southeast Asia.

You will develop strong expertise in our CTRM system and act as a product and functional specialist, supporting sales activities, customer onboarding and implementation projects while advising clients on best practices and workflow optimisation.

Key Responsibilities

1. Sales Support & Opportunity Management

• Support the sales team in qualifying inbound leads and opportunities.

• Engage prospects from industry events, conferences and networking activities.

• Assist with system demos, requirements discussions and solution presentations.

• Prepare proposals, presentations and commercial documentation.

2. Client Engagement & Requirements Analysis

• Participate in discovery workshops and client onboarding sessions.

• Translate commodity trading workflows into business and functional requirements.

• Explain commodity trade lifecycle processes within a CTRM context.

• Build and maintain strong relationships with clients.

3. Project Coordination & Delivery Support

• Coordinate implementation timelines, milestones and deliverables.

• Support discovery, configuration, UAT and go-live phases.

• Work closely with product, engineering and QA teams to ensure smooth delivery.

4. Product Mastery & Functional Advisory

• Develop in-depth knowledge of CTRM product modules and workflows.

• Advise clients and internal teams on workflow optimisation and system usage.

• Assist in interpreting functional issues and recommending solutions.

• Provide structured feedback and suggestions for product improvement.

5. Market & Product Insights

• Gather customer feedback and relay insights to the product team.

• Monitor regional commodity and trading system trends.

• Represent the company at industry and client events.

6. AI-Enhanced Workflows

• Use AI tools to improve productivity in proposals, analysis and communication.

• Identify opportunities where AI can enhance internal or client-facing workflows.

Requirements

• 1–3 years of experience in commodity operations, CTRM/ETRM, SaaS or project coordination roles.

• Understanding of the commodity trading lifecycle.

• Fluent in English and Mandarin (to support clients and stakeholders in China).

• Willingness to travel to China approximately 30–40% of the time.

• Strong analytical, communication and stakeholder management skills.