Credit Executive Officer

5G-Starlink Pte.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A customer service firm in Singapore is seeking an Entry Level Customer Service Representative. The role involves providing exemplary customer service, assisting clients with loan applications, and managing account details accurately. Applicants should have a friendly demeanor and be proficient in both English and Mandarin to cater to a diverse client base. The position offers comprehensive training and is located near MRT for accessibility.

Benefits

Daily meal allowance

Comprehensive on-the-job training

Highly accessible location near MRT

Qualifications

• Entry level with the right skill set.
• Friendly and positive attitude.
• Ability to speak proficiently in English and Mandarin.

Responsibilities

• Provide customer service at exemplary levels.
• Be proactive to ensure a pleasant experience.
• Provide clear explanations of loan contract terms.
• Assist customers with loan applications.
• Answer queries about loan procedures over the phone.
• Manage client accounts with accurate data entry.
• Help with administrative duties as needed.

Skills

Customer service

Proficiency in English

Proficiency in Mandarin

Positive attitude

Education

Primary/Secondary School/O Level

Professional Certificate/NiTEC

Diploma

Advanced/Higher/Graduate Diploma

Job description

• To provide customer service at exemplary levels while upholding the professional image of the company
• To be proactive and initiative to ensure a pleasant experience for the customers during their appointment
• To provide clear and coherent explanation of loan contract terms, products and details to customers
• To assist customers with their loan applications
• To answer customers queries and to explain loan procedures over the phone
• To assist with clients account management, along with accurate and careful data entry of customer details
• To help in administrative duties such as photocopying and filing when necessary

Requirements:

• Entry level with right skill set
• Friendly and positive attitude
• Able to speak proficiently in both English and Mandarin (to liaise with Mandarin speaking customers)
• Daily meal allowance provided
• Highly accessible place of work near MRT, with close proximity to the heart of the city
• Comprehensive on the job training will be provided

Additional Information

Career LevelEntry LevelQualificationPrimary/Secondary School/O Level, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma