Corporate Customer Success & Order Specialist

-; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A customer service firm in Singapore is looking for a Customer Service Officer to provide excellent support to corporate clients. The role involves managing customer orders, responding to inquiries, and coordinating with various departments to ensure timely service delivery. Candidates should have a Degree or Diploma and at least 3 years of working experience in customer service. Flexibility for after-hours work is required. This position offers a salary range of $2,500 to $4,000 depending on experience.

Qualifications

• At least 3 years of relevant working experience required.
• Able to work after office hours when required.
• Experience in managing multiple projects with short deadlines is advantageous.

Responsibilities

• Provide good customer support to corporate customers.
• Respond promptly to customer inquiries and requests.
• Prepare and submit quotations to customers.
• Maintain accurate records of spare parts price lists.
• Coordinate with customers and internal departments to execute orders.

Skills

Customer support management

Order management

Communication skills

Project management

Education

Degree or Diploma

Job description

A customer service firm in Singapore is looking for a Customer Service Officer to provide excellent support to corporate clients. The role involves managing customer orders, responding to inquiries, and coordinating with various departments to ensure timely service delivery. Candidates should have a Degree or Diploma and at least 3 years of working experience in customer service. Flexibility for after-hours work is required. This position offers a salary range of $2,500 to $4,000 depending on experience.