Contract Programme Administrator (Education Industry) at Clementi, up to $4,500

SUCCESS HUMAN RESOURCE CENTRE PTE. LTD.; Singapore; On-site; SGD 30,132 - 50,220; Full time

Job summary

SUCCESS HUMAN RESOURCE CENTRE PTE. LTD. in Singapore is seeking an administrative professional to coordinate funded programme delivery, registrations, and documentation.

You will monitor funding disbursements and engage with learners through calls or emails for surveys and feedback. The role involves supporting trainers, coordinating career advisory initiatives, maintaining compliant records, and assisting with the career app.

Qualifications

• Minimum Diploma holder; knowledge of funded programme operations preferred.
• Strong organisational and time-management capabilities.
• Excellent interpersonal and communication skills.
• Resourceful with problem-solving and conflict resolution.
• Detail-oriented with ability to manage multiple priorities.
• Proficient in Microsoft Office and data handling.
• IT and numerical literacy; accuracy in work.
• Proactive, cheerful, service-oriented, and collaborative.
• Committed to learning, growth and continuous improvement.

Responsibilities

• Coordinate and provide administrative and logistical support for funded programmes.
• Process learner registrations, invoicing, and programme documentation accurately and on time.
• Monitor funding disbursements and claims through system reports.
• Engage with learners via calls or emails for post-programme surveys and feedback.
• Engage with Trainers to support delivery operations.
• Support career advisory initiatives with coaches, employers, and learners.
• Maintain records and generate reports to ensure compliance with standards and funding requirements.
• Provide admin support for the career app, including coaching schedules and content uploads.
• Assist with ad-hoc projects, events, or initiatives to enhance learner experience.

Skills

Organisational skills

Time management

Interpersonal communication

Problem solving

Attention to detail

MS Office

Numerical literacy

Team player

Service orientation

Learning mindset

Integrity & professionalism

Adaptability

Education

Diploma or equivalent

Tools

Microsoft Office

Microsoft Teams

Excel

Word

PowerPoint

Job description

Responsibilities

• Coordinate and provide administrative and logistical support for the delivery of funded programmes
• Ensure accurate and timely processing of learner registrations, invoicing, and programme documentation.
• Monitor, analyse and follow up on funding disbursements and claims payout through reports generated from systems.
• Engage with learners through calls or emails to conduct post-programme surveys and gather feedback for improvement.
• Engage with Trainers in the support of delivery operations.
• Support the administration of career advisory initiatives, including coordination with coaches, employers, and learners.
• Maintain records and generate required reports to ensure compliance with internal standards and funding requirements.
• Provide administrative support for the career app, including coaching schedules, content uploads, and report generation.
• Assist with ad-hoc projects, events, or initiatives to enhance learner experience and operational efficiency.

Working Hours

• Tuesday to Friday: 1.00pm to 10pm (includes 1 hr break at around 6pm)
• Saturday: 8.30am to 5.30pm (includes 1 hr lunch break)
• Rest days: Monday and Sunday

Duration

1 year contract

Location

Clementi

Salary

Up to $4,500

Requirements

• Minimum Diploma holder, preferably some knowledge on the running of funded programmes.
• Strong organisational and time-management skills.
• Effective interpersonal and communication abilities.
• Resourcefulness in problem-solving and conflict resolution.
• Attention to detail and ability to handle multiple priorities.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Teams).
• IT and numerical literacy with a focus on accuracy and data handling.
• Proactive, cheerful, and service-oriented.
• Team player with a positive and collaborative attitude.
• Committed to learning, growth, and continuous improvement.
• Demonstrates integrity, humility, and professionalism.
• Courageous in embracing challenges and change.
• Dedicated to excellence and delivering quality outcomes.