Assistant Manager (Short & Corporate Programmes)

Temasek Polytechnic (TP); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Temasek Polytechnic in Singapore is seeking an experienced Programme Manager to lead continuing education and training (CET) programme planning, coordination and execution. You will partner with internal schools, industry stakeholders and clients to deliver high-quality programmes and drive operational excellence.

The role focuses on programme management and operational excellence, building strong stakeholder relationships, managing end-to-end course administration, funding, and compliance, with

Qualifications

• 5+ years of relevant work experience in CET programme management or similar.
• Strong customer-centric mindset and ability to work with multiple programmes and clients.
• Excellent communication and relationship management skills.
• Experience managing stakeholder relationships with external partners/vendors.
• Detail-oriented with experience handling programme administration and funding matters.

Responsibilities

• Programme Management: build relationships with corporate clients, industry partners and internal schools.
• Ensure high-quality delivery and learner satisfaction.
• Oversee end-to-end administration of short courses and customised programmes.
• Liaise with sponsoring companies, funding agencies and participants on programme matters.
• Respond to enquiries with a client-centric mindset and keep information up to date.

Skills

Stakeholder management

Client relationship management

Project coordination

Program administration

Attention to detail

AI tools experience

Education

Bachelor's degree in Business Administration or Education

Tools

MS Office

AI tools (ChatGPT, Copilot, Claude)

Job description

[What the role is]

You will be responsible for the planning, coordination, and execution of Continuing Education & Training (CET) programmes, partnering with internal schools, industry stakeholders, and clients to deliver seamless, high-quality programmes and operational excellence.

[What you will be working on]

Programme Management

• Build strong relationships with external stakeholders such as corporate clients, industry partners, and internal stakeholders such as academic schools and departments.
• Ensure high-quality delivery and learner satisfaction
• Manage the end-to-end administration of short courses and customised programmes.
• Liaise with sponsoring companies, funding agencies, trainers, programme partners, and participants on all programme-related matters.
• Respond to enquiries from prospective participants and corporate clients with a strong client-centric mindset.
• Update website, EDM, social media sites on programme information to ensure accuracy and relevance.

Operational Excellence

• Manage grant and programme reporting to ensure accurate and timely submissions to relevant funding agencies.
• Manage course funding, setup and operations from enquiries to enrolment and payment processing (eg. attendance and assessment status update) in Skills Training and Enhancement Portal (STEP)
• Resolve administrative issues highlighted by applicants and participants.
• Ensure accurate tracking of attendance, assessment outcomes, and administrative compliance.
• Manage financial reconciliation reports, and timely payments to training partners.
• Ensure compliance with institutional and regulatory requirements

[What we are looking for]

• Qualifications in Business Administration, Education, or a related field, with at least 5 years of relevant work experience.
• Strong customer-centric, team player, able to manage multiple programme and clients concurrently and independently.
• Good communication and relationship management skills.
• Experience in managing stakeholder relationships and working with external partners or vendors.
• Detail-oriented, with strong problem-solving skills in handling programme administration and funding matters (e.g. SkillsFuture course funding schemes)
• Proficient in MS office and experience using AI tools (eg. ChatGPT, Copilot, Claude)