Collections and Recovery Specialist

CIMB; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading bank in Singapore is seeking a Collections Officer to negotiate payment schedules and assist customers with repayments. The ideal candidate will have at least 3 years of experience in collections and recovery management, strong communication skills, and good knowledge of banking products and systems. Responsibilities include preparing reports for management and executing collections strategies. This is a full-time position with potential for impactful contributions in a dynamic environment.

Qualifications

• At least 3 years of collections & recovery management experience.
• Strong knowledge in both Retail and Commercial Banking products.
• Good knowledge of Microsoft Office applications.

Responsibilities

• Contact customers mainly through phone to negotiate arrears payment.
• Assist customers to workout acceptable repayment plans.
• Negotiate repayment schedules to minimize credit losses.
• Prepare delinquency listing and reports for management reviews.

Skills

Credit or Collections management

Strong communication skills

Interpersonal skills

Microsoft Office

Education

GCE A-Level or Diploma

Tools

Banking Operating Systems

Collections Systems

Job description

• Contact customers mainly through phone to negotiate arrears payment.
• Assist customers to workout acceptable repayment plans or restructuring of accounts.
• Negotiate with customers for the most optimum repayment schedule to minimize credit losses.
• Recommend and execute appropriate legal and recovery actions, including the disposal of repossessed assets.
• Prepare delinquency listing and reports for management reviews.
• Support Management initiatives and Team Manager in executing collections strategies, assisting in extracting and preparing required documents and reports.

Requirements:

Qualifications

• Minimally, GCE A-Level or Diploma

At least 3 years of collections & recovery management experience and strong knowledge in both Retail and Commercial Banking products

• Strong knowledge in Credit or Collections management
• Strong communication and interpersonal skills
• Good knowledge in Microsoft Office applications
• Good knowledge in Banking Operating Systems and Collections Systems

Job Info

• Job Identification 33485
• Posting Date 01/14/2026, 08:10 AM
• Job Schedule Full time