Club Operations Lead - Guest Services & Events

SINGAPORE AREA COORDINATOR; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading hospitality organization in Singapore is seeking a Singapore Area Coordinator to manage daily operations and ensure outstanding customer service. Responsibilities include overseeing cash transactions and resolving issues while complying with club policies. Applicants should have at least one year of relevant experience and a GCE 'O' Level certificate. This role requires flexibility to work various shifts, including holidays and weekends.

Benefits

Accrual of annual/sick leave

Comprehensive employee group insurance

Annual wage supplement equivalent to one month salary

Qualifications

• At least one year of general experience, preferably related to the position.
• Familiarity with club operations policies and SOPs.
• Ability to lead and communicate effectively with customers and coworkers.

Responsibilities

• Ensure customer satisfaction and assist with inquiries.
• Manage cash and credit transactions accurately.
• Oversee daily operations and ensure compliance with club policies.

Skills

Customer service

Cash handling

Communication

Leadership

Education

GCE 'O' Level certificate

Job description

A leading hospitality organization in Singapore is seeking a Singapore Area Coordinator to manage daily operations and ensure outstanding customer service. Responsibilities include overseeing cash transactions and resolving issues while complying with club policies. Applicants should have at least one year of relevant experience and a GCE 'O' Level certificate. This role requires flexibility to work various shifts, including holidays and weekends.