Cloud Operations Engineer

Crédit Agricole Group; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A financial services company in Singapore is seeking a Technical Referent to manage cloud technology operations. This role involves overseeing cloud infrastructures, supporting project delivery, and implementing improvements in cloud services. The ideal candidate will possess expertise in cloud management, project planning, and risk mitigation while fostering collaboration within the team.

Qualifications

• Experience in managing cloud technologies and infrastructure.
• Strong communication and collaboration skills.
• Ability to train and develop junior team members.

Responsibilities

• Oversee cloud operations and implement improvement processes.
• Install, configure, and maintain cloud services.
• Collaborate on project planning and risk assessment.

Skills

Cloud infrastructure management

Technical expertise

Project management

Automation scripting

Risk assessment

Job description

Overview

• Summary of the position: Technical referent accountable for the operations of cloud technologies.
• Responsible for the Run operate and projects delivery of the cloud infrastructure & technologies.
• Responsible for the Run automate and service improvements of the cloud infrastructure and its operations.
• Oversee the operations of compute, storage, network and security of the cloud infrastructure.
• Deploy & configure solutions in the cloud and administer & maintain servers across virtual platforms.
• Automate cloud operations, develop infrastructure automation scripts and participate in the continuous improvement of cloud solutions.
• Participate in the specification, setup and run Proof of Concepts and demonstrations of cloud solutions.

Scope of Duties

Cloud Systems Support

• Install, configure, monitor and maintain the cloud infrastructure and its technology services.
• Upgrade and optimize the cloud infrastructure and its technology services.
• Support the request, incident, change, problem and capacity management of the cloud infrastructure and its technology services.
• Provide apex level technical expertise of the cloud infrastructure and its technology services.
• Engage in the evolution, proof-of-concept/value, design and deployment of the cloud infrastructure and its technology services.
• Implement and monitor control processes to maintain cloud infrastructure excellence.

Project Planning

• Collaborate with stakeholders to define & deliver project scope and objectives
• Create comprehensive project plans, including timelines and resource requirements

Risks Assessment and Mitigation

• Identify and analyze potential risks and obstacles that may impact technology success, stability and security.
• Develop contingency/remediation plans to address and mitigate identified risks
• Regularly monitor the cloud infrastructure usage & capacity and make provisions as necessary to mitigate potential incidents.

Collaboration and Communication

• Foster open lines of communication and collaboration between team members and stakeholders
• Facilitate regular meetings and status updates to ensure transparency and alignment.
• Effectively communicate operational and project updates, progress, and challenges to senior leadership

Knowledge Management

• Technically train, coach and develop team members (juniors and new joiners) to ensure a highly skilled workforce
• Delegate tasks and responsibilities to team members based on their expertise and strengths
• Create and maintain documentation, practices & tools to retain and preserve the knowledge and expertise critical to the operations of its technologies.