CLINIC RECEPTIONIST/Clinic Front Desk Assistant (TCM Clinic)

LINGSHU TCM PTE. LTD.; Singapore; On-site; SGD 31,000 - 47,000; Full time

Benefits offered by this job

Flexible working hours

Friendly and supportive team

Salary commensurate with experience

Job summary

LINGSHU TCM PTE. LTD. in Singapore is hiring a Clinic Front Desk Assistant to manage patient registration, scheduling, billing, and inquiries at a busy TCM clinic near Serangoon Central.

The role requires bilingual English and Mandarin, good computer literacy, and a customer-service mindset. Flexible hours are available with full-time/part-time options. Training is provided for dispensing duties; salary is market-rate and negotiable.

Qualifications

• Proficient in English and Mandarin (spoken & written).
• Experience at a clinic front desk or in healthcare/service industry is an advantage.
• Good computer literacy and attention to detail.

Responsibilities

• Communicate with patients bilingually in English and Mandarin.
• Handle front desk tasks: patient registration, appointments, billing, inquiries.
• Assist physicians and therapists with treatment preparations.

Skills

Bilingual English Mandarin

Front desk experience

Customer service mindset

Basic computer skills

Video editing basics

Tools

CapCut

Premiere Rush

Job description

Job Title:Clinic Front Desk Assistant (TCM Clinic)

Location:Near Serangoon Central (Postal Code 550326), convenient transportation

Employment Type:Full-time / Part-time, flexible working hours negotiable

Job Responsibilities:

• Communicate with patients bilingually in English and Mandarin

• Provide front desk services including patient registration, appointment scheduling, billing, and inquiries

• Assist physicians and coordinate with therapists for treatment preparations

• Assist in simple dispensing duties (training provided)

• Maintain clinic cleanliness and manage daily supplies

• Support general clinic administration and paperwork

Requirements:

• Proficient in both English and Mandarin (spoken & written)

• Basic computer literacy

• Strong customer service mindset, detail-oriented and responsible

• Prior front desk experience in clinic, healthcare, or service industry is an advantage

• Proficiency in video editing software (e.g., CapCut, Premiere Rush) is a plus

• Prior work or living experience in Malaysia or Singapore is a plus

• Valid work pass holder preferred

We Offer:

• Flexible working hours (negotiable)

• Friendly and supportive working environment

• Salary commensurate with experience (market rate)

No recruitment agencies please

职位：中医诊所前台助理

地点：靠近实龙岗中心（邮编550326），交通方便

工作类型：全职/兼职，工作时间可灵活商定

岗位职责：

• 使用中英文双语进行客户接待与沟通

• 提供优质的客户服务，处理患者预约、登记、收费等前台事务

• 协助医师与其他医疗人员安排工作，配合治疗师完成治疗准备

• 协助配药（提供培训）

• 维护诊所环境整洁，管理日常物资

• 协助诊所行政及文书工作

任职要求：

• 良好的中英文听说读写能力

• 具备基本电脑操作能力

• 服务意识强，细心、耐心、责任心

• 有诊所、医疗或服务行业前台经验者优先

• 会使用视频剪辑软件（如剪映、CapCut等）者优先

• 有马来西亚或新加坡生活/工作经验者优先

• 持有合法工作准证者优先

我们提供：

• 灵活可商定的工作时间

• 友善、和谐的团队氛围

• 薪资面议（符合市场水平）

中介免谈