TCM Consultant + Front Desk

NATURAL HEALING PTE. LTD.; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

NATURAL HEALING PTE. LTD. operates a TCM clinic in Singapore and seeks a consultant who can support patients through their visit, from treatment assistance to front desk duties. The role requires Mandarin communication and willingness to engage in sales activities while coordinating with physicians.

The successful candidate will join a 6-day work week with shifts that cover daytime hours, including weekends, and will help ensure a smooth patient journey through treatment and administrative tasks.

Qualifications

• Mandarin-speaking with ability to communicate fluently.
• Experience in a clinic setting is preferred.
• Interest in TCM is desirable.
• Willingness to handle front desk responsibilities and sales duties.

Responsibilities

• Attend to patients, converse with them, and understand their concerns.
• Give patients a tour of the clinic.
• Handle sales duties when required.
• Coordinate with Physicians on requests and patient flow.
• Assist with water feeding procedure as part of our specialty treatments.
• Perform front desk duties and greet/assist patients.
• Support physicians during consultations as needed.

Skills

Mandarin fluency

Customer service

Front desk duties

Job description

Our TCM Clinic is looking for a Consultant who is interested in TCM Treatments and able to help patients through the process. This individual will be handling from treatments assisting to front desk duties.
我们的中医诊所正在寻找一位对中医治疗感兴趣，并能协助患者完成整个就诊过程的顾问。该职位需负责从协助治疗到前台接待的各项事务。

Location: 111 Mall or Centrepoint branch, both opposite Somerset MRT

6 days work week

Weekdays : 10:00am – 7:30pm
Weekends: 10:00am – 7:00pm

工作地点：111 Mall 或 Centrepoint 分店（均在索美塞地铁站对面）每周工作6天工作日：上午10:

00 – 晚上7:

30周末：上午10:

00 – 晚上7:

00

Responsibilities 岗位职责:

• Attend to patients, talk to them and understand their troubles.
• Give them a tour of our clinic
• Able to handles any sales duties when required.
• Manage Physicians request.
• Help out with the water feeding procedure under our specialty treatment.
• Attend to front desk duties
• Attend to Sales Duties
• 接待患者，
• 与他们沟通并了解他们的困扰。
• 带领患者参观我们的诊所。
• 在需要时能够处理销售相关事宜。
• 处理医师的需求。
• 协助完成我们特色疗法中的喂水程序。
• 负责前台接待工作。
• 负责销售工作。
• 协助医师工作。

Attend to Physicians.

Requirements 岗位要求:

• Able to speak converse in Mandarin as majority of our patients speaks mandarin.
• Prior experience in a clinic setting is a bonus
• Interest in TCM would be a good addition.
• 能够用流利的中文交流，
• 因为我们的大多数患者使用中文。
• 有诊所工作经验者优先考虑。
• 对中医感兴趣者更佳。