Part Time TCM Clinic Assistant

RENDA HEALTHCARE PRIVATE LIMITED; Singapore; On-site; SGD 18,000 - 23,000; Part time

Job summary

RENDA HEALTHCARE PRIVATE LIMITED's Renda TCM clinics in Singapore invite applications for a Part-Time Clinical Assistant. You will support physicians and clinic teams in daily operations, ensuring smooth patient service, clinic administration, clinical support, and medicine preparation at the clinics.

You will greet patients, manage registrations, answer general enquiries about TCM services, schedule appointments, handle payments and receipts, prepare treatment rooms, assist with clinical

Qualifications

• Basic Chinese proficiency to recognize and read medicine names
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Comfortable using computers and the clinic management system

Responsibilities

• Greet and assist patients to create a welcoming clinic experience
• Manage patient registration and respond to general enquiries about TCM services
• Schedule, reschedule, and cancel appointments using the clinic management system and maintain records
• Handle patient correspondence, data entry, filing, and routine administrative tasks
• Process patient payments and issue receipts, maintaining billing records
• Prepare and maintain treatment rooms, equipment, and supplies for physicians
• Assist physicians with clinical duties as needed within the scope of the role
• Prepare, pack, and dispatch TCM medicines following physician instructions
• Identify and prepare medicines based on physician-provided names for dispensing
• Monitor and organise stocks of herbal medicines, supplies, and equipment
• Conduct inventory checks and support stock replenishment
• Maintain cleanliness and hygiene in treatment rooms and common areas
• Ensure the clinic environment is neat, organized, and well maintained

Job description

Company Overview

Renda TCM was founded by Dr Chua Song Peck in 2005, building a strong reputation in pain management. The team includes physicians with diverse TCM expertise, supporting its vision as a one-stop TCM service provider with clinics in Bukit Batok, Bidadari, and Thomson.

Job Summary

The Part-Time Clinical Assistant supports physicians and clinic teams in daily operations, ensuring smooth patient service, clinic administration, clinical support, and medicine preparation at Renda TCM clinics.

Responsibilities

• Greet and assist patients warmly and professionally to create a welcoming clinic experience
• Manage patient registration and respond accurately to general enquiries about TCM services and clinic arrangements
• Schedule, reschedule, and cancel patient appointments using the clinic management system while maintaining accurate records
• Handle patient correspondence, data entry, filing, and routine administrative tasks to support clinic coordination
• Process patient payments accurately and issue receipts, maintaining proper billing and transaction records
• Prepare and maintain treatment rooms, equipment, and supplies to support physicians during consultations and treatments
• Assist physicians with clinical duties as needed within the scope of the role
• Prepare, pack, and dispatch TCM medicines following physician instructions and clinic procedures
• Identify and prepare correct medicines based on physician-provided names to ensure accurate dispensing
• Monitor and organise stocks of herbal medicines, supplies, and equipment, assisting with receiving and storage
• Conduct inventory checks and support stock replenishment when required
• Maintain cleanliness and hygiene in treatment rooms, clinic areas, and common spaces following safety procedures
• Ensure the clinic environment is neat, organised, and well maintained

Requirements:

• Ability to recognise and read Chinese medicine names to prepare and dispense TCM medicines accurately (Basic Chinese proficiency)
• Experience in a TCM clinic, healthcare setting, or customer service role will be an advantage\
• No experience are welcomed too
• Strong communication and interpersonal skills
• Ability to work independently and collaboratively as part of a team
• Comfortable using computers and clinic management system
• Patient-oriented, responsible, and pleasant
• Willingness to learn and take on both patient-facing and clinic support tasks

Working Arrangement

• Position: Part-Time Clinical Assistant
• Regular Working Days: Tuesdays and Saturdays at Bidadari clinic; may support other days or clinics as needed
• Location: Primarily Bidadari, with possible support at other clinic locations
• Salary: $15/hr