TCM Receptionist

BOSEN HR PTE. LTD.; Singapore; Presencial; SGD 20 000 - 31 000; Tempo integral

Resumo da oferta

BOSEN HR PTE. LTD. seeks a receptionist for multi-site operations (Tampines, Tanah Merah, Sembawang, Yishun). You will manage front-desk tasks, patient registration, appointments, billing, and general clinic administration while ensuring MOH/TCM guideline compliance.

Ideal candidates have strong interpersonal and communication skills, basic computer literacy, and a customer-service mindset; healthcare or customer service experience is a plus. Working hours are 10.30am–8.30pm.

Qualificações

• Good interpersonal and communication skills.
• Basic computer literacy (Microsoft Office, clinic management systems).
• Customer service mindset.
• Experience in healthcare or customer service setting will be an advantage.

Responsabilidades

• Attend to phone calls and visitors at the front desk.
• Handle patient registration and appointment scheduling.
• Assist with billing and payment collection.
• Maintain accurate patient/clinical data records.
• Restock and maintain clinic supplies; stock taking.
• Prepare treatment rooms for consultations and procedures (acupuncture, tuina, or herbal medicines).
• Comply with MOH and TCM regulatory guidelines.
• Perform general administrative duties as directed by the operations manager and physicians.

Conhecimentos

Interpersonal skills

Communication skills

Customer service mindset

Healthcare experience

Customer service experience

Ferramentas

Microsoft Office

Clinic management systems

Descrição da oferta de emprego

Job Description & Requirements

Perform receptionist duties (e.g. attend to phone calls/visitors).

Upkeep clinic facilities/premise, including ensure overall cleanliness of clinic.

Attend to patients and perform front-desk duties such as patient registration, appointments

billing/payment collection, attend to enquiries, etc.

Perform administrative duties such as TCM-related insurance/corporate scheme claims, maintain filing system, maintain accurate patient/clinical data records, accounts settlement, maintain clinic supplies, stock taking, etc

Assist physicians in preparing treatment rooms for consultation, acupuncture, tuina, or herbal medicine dispensing.

Comply with clinic procedures in adherence to MOH and TCM regulatory guidelines.

Any other tasks as directed by the operations manager and/or Physicians
Working hours: 10.30am - 8.30pm
Working location: Tampines/ Tanah merah/ Sembawang/ Yishun

Requirements

Good interpersonal and communication skills

Basic computer literacy (Microsoft Office, clinic management systems)

Customer service mindset

Experience in healthcare or customer service setting will be an advantage