TCM Clinic Assistant (Full time)

YI TCM PTE. LTD.; Singapore; Presencial; SGD 20.000 - 28.000; Jornada completa

Descripción de la vacante

YI TCM PTE. LTD. is seeking a Clinic Assistant to warmly greet patients, manage registrations, and assist with daily operations at HarbourFront Centre or Somerset branches.

You will learn our clinic management system and help with appointments, payments, and light housekeeping. This role offers a clear career path from Clinic Assistant to Clinic Manager, with weekend shifts possible and compensation for 6‑day weeks.

Formación

• Experience in customer service or frontline roles is preferred.
• Willingness to learn and grow in healthcare/TCM.
• Willing to work on weekends.
• Willing to work at HarbourFront Centre or Somerset branches.

Responsabilidades

• Greet patients warmly and handle registration and data entry.
• Learn to use the clinic management system (training provided).
• Answer calls and WhatsApp inquiries and manage appointments.
• Keep the treatment room clean after each patient.
• Assist with medicine prescription and preparation.
• Process payments and handle orders.
• Order clinic supplies.
• Check the mailbox and welcome guests.
• Open the clinic and prep for the day with calming music.
• Support the assistant clinic manager and clinic manager.
• Complete closing duties and wrap up for the day.
• Attend trainings as needed.
• Update WhatsApp broadcast list.

Conocimientos

Customer service

Registration/data entry

Teamwork

Healthcare interest

Herramientas

Clinic management system

Descripción del empleo

Expected salary (full time): $1800-2500/month depending on skillset and experience

Expected salary (part time): $70-100/day depending on skillset and experience

What are we looking for?

Singaporeans and PRs

A friendly personality to say hi to our patients and make them feel at home

Good learning attitude because you will learn so much here (we value your progression)

Happy with working on at least one, if not both weekends. We will try to keep your workdays to 5 a week but if you are willing to work 6 days a week, we will compensate you accordingly.

Looking for clinic assistant willing to work at both HarbourFront Centre Branch/Somerset Branch

Career progression:

Clinic Assistant -> Clinic Supervisor -> Assistant Clinic Manager -> Clinic Manager

Job description:

• Say the warmest Hi to our patients to light their day! Handle registration and data entry (most patients register on their own through the system so less work for you )
• Learn to use our clinic management system. (training will be provided)
• Answer phone calls and respond to whatsapps messages for enquiries and appointment bookings (patients can book any slot on their own so that is less work for you too!)
• Housekeeping after each patient leaves, so every patient get a really clean room to enjoy their treatment
• Assist with medicine prescription and preparation
• Collect various forms of payment
• Order supplies
• Check letter box
• Open the clinic and prep the clinic for the day like Snow White does with animals singing along. Just kidding but you can make do with our calming clinic music
• Be Santa's greatest helper to the assistant clinic manager/clinic manager
• Finish closing duties so that you can wrap up and head home to spend time with your family or yourself!
• Attend any training if needed
• Update our whatsapp broadcast list

Good to have:

• Teamwork and always willing to help fellow colleagues whenever possible
• Interest and passion in healthcare/TCM
• Have career goals in healthcare industry
• Care for our clinic like it is your own home and take pride in making this a better place for everyone
• Care for our patients and have empathy for what they go through.