Clinic Patient Services & Admin Coordinator

Recruit Express Pte Ltd; Singapore; Hybrid; SGD 20,000 - 27,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a proactive healthcare administration assistant to support patient services and clinic operations. You will greet patients, manage registrations, coordinate appointments and handle enquiries.

You will learn to maintain accurate records, assist doctors and nurses, and support a confidential, smoothly run clinic environment with structured training and on-the-job guidance.

Qualifications

• GCE N/O Levels, GCE A Levels, Diploma or other relevant qualifications.
• Interest in healthcare, medical services, patient services or administration.
• Good communication and interpersonal skills.
• Service-oriented, organised and attentive to details.
• Comfortable handling routine administrative tasks and working with computer systems.
• Basic proficiency in Microsoft Office applications.
• Positive attitude with a willingness to learn new systems and procedures.
• Comfortable working in a patient-facing clinical environment.

Responsibilities

• Welcome and assist patients with registration, appointments and general enquiries in a professional and courteous manner.
• Verify and update patient particulars, appointment information and relevant records accurately.
• Coordinate appointments and support the smooth flow of daily clinic schedules.
• Attend to phone calls, enquiries and requests, directing matters to the appropriate team when required.
• Perform data entry and maintain accurate patient and administrative records.
• Provide administrative and clerical support to doctors, nurses and other healthcare professionals.
• Assist with basic patient-support activities as directed by the relevant healthcare personnel.
• Handle patient and medical information with discretion and maintain confidentiality.
• Support documentation, filing and other clinic administrative activities as required.

Skills

Communication skills

Interpersonal skills

Organised

Attention to detail

MS Office

Willingness to learn

Patient-facing

Education

N/O Levels / A Levels / Diploma

Tools

Microsoft Office

Job description

Recruit Express Pte Ltd is seeking a proactive healthcare administration assistant to support patient services and clinic operations. You will greet patients, manage registrations, coordinate appointments and handle enquiries.

You will learn to maintain accurate records, assist doctors and nurses, and support a confidential, smoothly run clinic environment with structured training and on-the-job guidance.