Patient Care & Clinic Operations Coordinator

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 38,000 - 64,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a clinic administrator to support patient bookings, inquiries, and records at a central location. The role involves handling financial matters, insurance claims, inventory, and coordinating events to ensure smooth clinic operations.

The ideal candidate will have frontline customer service experience in healthcare, a patient-first mindset, and flexibility to work overtime, weekends, and public holidays when required.

Qualifications

• Prior experience in frontline customer service and/or healthcare operations is preferred.
• Service-oriented with a strong focus on patient care and experience.
• Comfortable working overtime, weekends and public holidays when required.

Responsibilities

• Manage patient appointment bookings, scheduling and follow-ups.
• Handle patient enquiries and provide professional, patient-focused assistance.
• Perform general administrative duties and maintain accurate patient records.
• Assist with financial administration and payment-related matters.
• Process insurance and medical claims accurately and efficiently.
• Support the organisation and coordination of public events.
• Monitor and replenish clinic inventories and supplies.
• Work closely with the medical and administrative teams to ensure smooth clinic operations.
• Perform other duties and responsibilities as assigned by the supervisor.

Job description

RECRUIT EXPRESS PTE LTD is seeking a clinic administrator to support patient bookings, inquiries, and records at a central location. The role involves handling financial matters, insurance claims, inventory, and coordinating events to ensure smooth clinic operations.

The ideal candidate will have frontline customer service experience in healthcare, a patient-first mindset, and flexibility to work overtime, weekends, and public holidays when required.