Patient Services Coordinator: Clinic Ops & Frontline

Recruit Express Pte Ltd; Singapore; Hybrid; SGD 25,000 - 29,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a motivated Clinic Administrative Assistant to support patient services and front desk operations in a clinical setting.

You will welcome patients, register appointments, coordinate schedules and assist doctors and nurses with basic administrative tasks. Structured training and hands-on guidance aim to develop communication, data entry and office software skills for a career in healthcare administration.

Qualifications

• GCE N/O Levels, GCE A Levels, Diploma or other relevant qualifications
• Interest in healthcare, medical services, patient services or administration
• Good communication and interpersonal skills
• Service-oriented, organised and attentive to details
• Comfortable handling routine administrative tasks and working with computer systems
• Basic proficiency in Microsoft Office applications
• Positive attitude with a willingness to learn new systems and procedures
• Comfortable working in a patient-facing clinical environment

Responsibilities

• Welcome and assist patients with registration, appointments and general enquiries in a professional and courteous manner
• Verify and update patient particulars, appointment information and relevant records accurately
• Coordinate appointments and support the smooth flow of daily clinic schedules
• Attend to phone calls, enquiries and requests, directing matters to the appropriate team when required
• Perform data entry and maintain accurate patient and administrative records
• Provide administrative and clerical support to doctors, nurses and other healthcare professionals
• Assist with basic patient-support activities as directed by the relevant healthcare personnel
• Handle patient and medical information with discretion and maintain confidentiality
• Support documentation, filing and other clinic administrative activities as required

Skills

Customer service

Administration

Microsoft Office

Data entry

Education

GCE O Levels / Diploma

Tools

Microsoft Office

Job description

Recruit Express Pte Ltd is seeking a motivated Clinic Administrative Assistant to support patient services and front desk operations in a clinical setting.

You will welcome patients, register appointments, coordinate schedules and assist doctors and nurses with basic administrative tasks. Structured training and hands-on guidance aim to develop communication, data entry and office software skills for a career in healthcare administration.