Patient Care & Clinic Operations Specialist

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD’s Singapore clinic is hiring a Clinic Assistant to support frontline patient services and clinical operations. You will register patients, manage appointments, greet callers, and assist doctors and nurses as needed.

You will take vital signs, prepare rooms, dispense medications per prescriptions, process payments, and maintain patient records in the clinic management system while upholding cleanliness and infection control.

Qualifications

• Good communication and customer service skills.
• Comfortable interacting with patients and performing basic clinical support duties.
• Computer literate and able to learn clinic management systems.

Responsibilities

• Attend to patients and provide frontline customer service at the clinic.
• Manage patient registration, appointments and queue management.
• Handle incoming calls, enquiries and appointment bookings.
• Assist doctors and nurses during consultations and clinical procedures where required.
• Perform basic clinical duties such as taking patients’ vital signs and preparing consultation rooms.
• Dispense medications according to doctors’ prescriptions and clinic procedures.
• Process payments, billing, insurance and medical claims where applicable.
• Maintain accurate patient records and update information in the clinic management system.
• Maintain cleanliness, infection control and proper housekeeping within the clinic.
• Perform general administrative duties and support day-to-day clinic operations.

Skills

Front desk coordination

Customer service

Basic clinical support

Education

GCE O/N/A-Level or Diploma

Tools

Clinic management system

Job description

RECRUIT EXPRESS PTE LTD’s Singapore clinic is hiring a Clinic Assistant to support frontline patient services and clinical operations. You will register patients, manage appointments, greet callers, and assist doctors and nurses as needed.

You will take vital signs, prepare rooms, dispense medications per prescriptions, process payments, and maintain patient records in the clinic management system while upholding cleanliness and infection control.