Clinic Operations & Surgery Coordinator

Manpower Staffing Services (Singapore) Pte Ltd; Singapore; On-site; SGD 30,000 - 52,000; Full time

Job summary

Manpower Staffing Services (Singapore) Pte Ltd is seeking a clinic assistant to handle front-desk tasks, patient registration, inquiries, scheduling, and support for surgery-related matters in a clinical setting. The role involves coordinating with hospitals and staff to ensure smooth outpatient and day-surgery operations.

You will manage insurance portals, Medisave/claims, and liaise with insurers and vendors while maintaining clinic stock and delivering courteous patient care.

Qualifications

• Minimum NITEC qualification.
• Prior experience as a clinic assistant or enrolled nurse advantageous.
• Familiar with handling various insurance portals.
• Candidates without prior experience may apply.
• Comfortable with 5.5 days' work week.

Responsibilities

• Perform clinic administrative duties (Register patients, attend to inquiries, scheduling of appointments, surgery related matters).
• Booking of operating theatres, anaesthetists, hospital accommodation for procedures.
• Liaising with hospital and patient on outpatient/inpatient matters.
• Follow up on patient reviews and postoperative recovery.
• Maintenance of the clinic and stock inventory.
• Render patient care in an outpatient and/or day surgery setting.
• Assist in clinic and surgical procedures in an outpatient/day surgery setting.
• Manage patients' corporate insurance claims via portals.
• Manage patients' Medisave and claims via MediClaim portal.
• Communicate with insurance companies and vendors on necessary matters.
• Advise patients on insurance-related matters.

Skills

Clinic administration

Patient care

Insurance portals

Scheduling appointments

Cash handling

Education

NITEC

Tools

MediClaim portal

Insurance portals

Job description

Manpower Staffing Services (Singapore) Pte Ltd is seeking a clinic assistant to handle front-desk tasks, patient registration, inquiries, scheduling, and support for surgery-related matters in a clinical setting. The role involves coordinating with hospitals and staff to ensure smooth outpatient and day-surgery operations.

You will manage insurance portals, Medisave/claims, and liaise with insurers and vendors while maintaining clinic stock and delivering courteous patient care.