Clinic Operations & Patient Services Coordinator

Beyond Medical Group; Singapore; On-site; SGD 24,000 - 30,000; Full time

Job summary

Beyond Medical Group is seeking a diligent Clinic Assistant to support day-to-day clinic operations in Singapore. You will assist the Clinic Manager and Medical Director in daily tasks at the assigned clinic, ensuring smooth service delivery to patients and stakeholders.

You will handle customer service duties including cashiering, appointment bookings, and responding to inquiries, while managing insurance, Medisave, and Letters of Guarantee.

Responsibilities

• Assist in clinic's day to day operations and functions.
• Assist the Clinic Manager and Medical Director in the assigned clinic.
• Responsible for all aspects of customer service including but not limited to cashiering, appointment booking, and answering customer enquiries.
• Responsible for all matters pertaining to insurance, Medisave, and Letter of Guarantee(s).
• Liaise with customers, vendors, suppliers, and local regulatory bodies when required.
• Assist in the renewal of relevant licenses.
• Other duties assigned by the Clinic Manager and/or Medical Director as required

Job description

Beyond Medical Group is seeking a diligent Clinic Assistant to support day-to-day clinic operations in Singapore. You will assist the Clinic Manager and Medical Director in daily tasks at the assigned clinic, ensuring smooth service delivery to patients and stakeholders.

You will handle customer service duties including cashiering, appointment bookings, and responding to inquiries, while managing insurance, Medisave, and Letters of Guarantee.