Clinic Operations & Patient Care Assistant

PMG Corporation; Singapore; On-site; SGD 24,000 - 42,000; Full time

Job summary

PMG Corporation in Singapore seeks a dedicated Clinic Assistant to address patient care issues and liaise with vendors, while supporting daily administrative operations of the clinic.

The role covers receptionist duties, administrative tasks, and clinical support, including data handling, billing assistance, and inventory management. Weekend work is required, and experience in a healthcare setting is preferred.

Qualifications

• Relevant experience in clinic/healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and the public.
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure that quality services are provided.
• Knowledge of procuring supplies and equipment.
• Proficient in billing and negotiating with suppliers and vendors.
• Computer literate
• Able to work on weekends.

Responsibilities

• Answer telephone calls and schedule patient appointments.
• Answer queries about the clinic.
• Obtain, key and maintain patient data records.
• Provide clear guidance on basic clinical procedures.
• Assist in patient health insurance claims process.
• Assist in online billing system and claiming for panel insurances.
• Manage internal and external communications.
• Arrange hospital admission, laboratory, and imaging services when required.
• Assist in the mediation process between patients and healthcare providers.
• Manage the clinic's inventory count and assist to order stock and supplies when low.
• Dispensing of medications.
• Financial counselling.
• Chaperone/Accompany the Doctor during consultation when required.
• Ensure the safety and cleanliness of the premises and consultation rooms.
• Sterilize medical equipment and sanitize designated areas.

Job description

PMG Corporation in Singapore seeks a dedicated Clinic Assistant to address patient care issues and liaise with vendors, while supporting daily administrative operations of the clinic.

The role covers receptionist duties, administrative tasks, and clinical support, including data handling, billing assistance, and inventory management. Weekend work is required, and experience in a healthcare setting is preferred.